Your subscription is unique to you and your pet. We calculate the delivery schedule based on your pet’s daily food needs to ensure you never run out. You can log into your account anytime to adjust the box size, daily portions, and flavors. Plus, you can change or cancel deliveries whenever it suits you. If you need help, our Customer Care team is always here.

Yes, you can pause or modify your subscription whenever needed. You can do so from your account. Simply log in, select Manage Subscriptions, select your upcoming order, and choose ‘Skip this order’. You can skip as many future orders as you need.

We don’t offer sample packs, but you can trust that every meal we create is crafted with the highest-quality, natural ingredients for your pet’s health and happiness. Our customers consistently see the positive transformation in their pets, from vibrant energy to shiny coats. With our flexible subscription, you can start with smaller deliveries and adjust as needed. We’re confident your pet will thrive on our raw food—crafted with care and tailored for their well-being.

Yes, you can change your subscription frequency through your account: Go to "Manage Subscription." Click "Subscriptions." Select "Order Frequency." Choose your preferred frequency and save the changes. Remember that this change applies to future orders, not the upcoming ones. If you need to adjust the delivery date for your next order, you can do so under "Subscriptions."

Navigate to the Account Login page to access your account.

A diet consisting of unprocessed, natural ingredients like raw meat, bones, and fresh vegetables to support pets' health.

Yes, when handled and stored properly, raw food is a safe and nutritious choice.

Yes, our meals are carefully formulated to provide complete and balanced nutrition.

Start by gradually mixing raw food with their current diet over 7–10 days.

Yes, raw diets can benefit pets of all ages. Portions and ingredients are adjusted to suit their specific needs.

To keep raw pet food fresh and safe, store it in the freezer. Use airtight containers or packaging to prevent freezer burn and avoid contamination with other foods. Only thaw the amount needed for each meal to reduce waste and keep the food at its best.

Not at all! With pre-portioned meals and proper storage, raw feeding is clean, simple, and convenient.

Feeding your pet a raw diet can offer several benefits, including improved digestion, better coat health, more energy, and a stronger immune system. Raw food provides natural nutrients and fewer fillers, leading to healthier skin and a shinier coat. Additionally, the raw diet supports a leaner body, better muscle tone, and overall vitality. By feeding your pet a raw diet, you're helping them maintain a balanced, species-appropriate nutrition that promotes long-term well-being.

Portion sizes vary based on age, weight, and activity level. We provide personalized recommendations.

Yes, our meals are balanced to meet your pet’s nutritional needs, ensuring optimal health.

To transition your pet to a raw diet, start slowly by mixing a small amount of raw food with their current food. Gradually increase the raw food portion while decreasing the old food over days or weeks. This helps avoid digestive upset and allows your pet to adjust to the new diet. Monitor your pet’s reactions and adjust portions as needed. Our passionate team is also at the end of the line to provide advice when you need it.

Yes, you can feed your pet bones, but only raw bones that are suitable for their size and chewing habits. Raw, meaty bones are great for dental health and mental stimulation. Avoid cooked bones, as they can break into sharp pieces that might harm your pet. Always supervise them when chewing on bones, and choose the right type for their size.